behind the bench

i’m sure this has been dropped somewhere before, but i think it goes something similar to the timeline of a business, or the form of consumer adoption of new technologies. 1. the groundbreakers. they are a little wild, and a little maverick. they have the vision and the chops to pull off something insane. and they can get to about 80% of the way there. they are the multi disciplinaries that can recite obscure poetry, school you on proper burmese cooking, and write an insanely great application, as well as bust out some really mean riffs on about 4 different instruments. 2. the midline. they probably do some interesting stuff, and have respectable chops. they probably didnt have the idea, but have the stability and stick-to-it-ness to get that last 20% done and help get what you are doing D O N E! cue the exit of one or two groundbreakers. 3. the long termers. they might have a VCR that blinks 12:00 and think that the internet is still a fad. or possibly just got an ipod. when these guys get hired, the groundbreakers are starting to move on to the next thing. sometimes this is a work cultural thing, but sometimes its a short attention span. when the long termers start appearing, there is a danger of entropy taking over, and you losing serious momentum. you gain long term stability, but you might lose some innovation potential.

i have this theory.

it goes like this: when the tools are good enough, they disappear.

when your proficiency with something has achieved a certain level, you
dont think about using the tools, you are thinking about what you are
doing with the tools.

‘whats that key combination?’ or ‘whats the next part in the song’ stop
happening and you can get in the moment and stay there.

I believe that there are funamentally 3 things involved within ‘doing
something’. doing something could be a day job, or a band you play in,
or a project you get involved in. or it could be your lifes work. ‘its
what you do’, not who you think you are..
*Art - *

doing something for the art of it is great. you make something, or
participate in something bigger than yourself. you get to do something
that nurtures your inner artist, as a creative person, you need that.
its your fuel that keeps you alive and excited and switched ON.

*Fun- *

AKA doing it for the lark of it. you could be putting doughnut holes
into doughnuts, looking for a left handed screwdriver, but dang it, you
are having a good time, and you are around people that LOVE to laugh,
and make a party of going to the grocery store. does that make sense?

*Money*

that 2 ton elephant that sits in the room and nobody wants to
acknowledge. “yeah but the money is good”. “it allows me to do what i
want in my off hours”. its got a good and a bad side to it. money is one
of the easiest ways to measure success. its immediate, its easily
transformed into other things that we find captivating (ferraris, houses
in paris, that pair of yellow nike dunks that you just have to have..
etc.) and its concept is pretty much understood by everyone.

the three legs are like many things in life, if you have too much of one
thing, or subsist on only one of these pinnacles of existence, disease
and illness follows. i think that the existence of one of these in ‘what
you do’ is easy to find, two is difficult, and three is the hardest to
achieve.

i’m not going to offer any roadmaps to finding the three, as i’m on that
road myself and frankly am a bad mapmaker, but do keep an eye out for
the signs of these situations:

“wow this album is great but we arent going to make dime one”

“i havent had this much fun in…”

“yeah, but it pays the bills”

for those using the venerable ABR-1 bridge on your gibson or gibson
style guitars, this mod makes a big improvement in guitars that need a
little more ‘oomph’ in the tone department.

there are a couple of hints that i also thought would be useful to throw
in. i’m sure most techs would think of them, but i’m a bit all thumbs
and no steering wheel when it come to some of this stuff.

so, without further ado:

materials:
1. - dremel moto tool with cutoff wheel
2. - protective goggles!
3. - philips head screwdriver (#2?) the middle sized one
4. - candle wax
5. - small piece of 400 grit ‘wet and dry’ sandpaper.
6. - 2x #6 1 1/2″ stainless steel philips head screws
7. - 2x hex nuts to fit above
8. - 2x adjustable wrenches
9. - socket wrench with socket to fit #7 above

Notes:
1. my local true value hardware carried the screws, and i’m sure there
are other places. my screws cost about 32 cents, and the nuts were 40
cents each. to test if metal is stainless, find a magnet, and if the
(new) screws dont stick, they are stainless.

2. taking your time with the finish sanding is important if you want to
get a nice even looking pro job after the screw heads are cut off.

the guitar before starting the procedure
i measured the top height of the ABR-1 on bass and treble sides and
wrote it down so i could bring the guitar back to its old setup height
quickly.

measuring the stock stud height, (will post height when i can look at my
notes)

protect the surrounding area of the stud with plastic/towel/blue tape.
thread one nut about 1/2″ down the nut and then put the other nut on top
of it. with one wrench, hold the bottom nut steady, and then with the
other wrench, tighten down the top nut onto the bottom nut. it might be
1/8 turn to snug them up. you dont want crushing power tight, just ’snug’

then put your socket on to the ‘locked’ nuts, and unscrew
(counterclockwise) mine came out with just finger pressure!

pic of the extracted posts (note the aging on the exposed metal in the
center area)

once the old screws are out, then screw in the replacement screws.
thread the new ones in by hand, and then tighten with the screwdriver.
if the screw encounters too much resistance, back it out and rub a
little bit of candle wax on the tip of the screw. remember to use a
towel or tape or plastic to protect your top from an errant screwdriver.
but if you are pushing down hard enough to mar the top from a tool, you
are probably tightening too hard, make sure and wax the threads!

tighten the new screw til you feel it hit bottom. it will go in very
easily, and then the resistance will increase. i gave the screwdriver an
additional 1/8 turn to ’snug’ it in the bottom of the hole. photo is of
checking the final height. yep. i gained an additional 1/4 to 1/2 inch
of thread into the body, and i felt an immediate ‘connected’ feeling
with the body of the guitar. not so much that the pre-existing pole
piece was just floating loosely in the thread holes in the guitars top,
but that this new screw ‘WAS IT’ as far as a nice snug fit.

checking both screws for symmetry in height. they both went in almost
the exact same amount (less than 1/32 discrepancy between them”

pic of the type of dremel cutoff wheel that i used. there are several in
the multikit, i chose the thinnest one (about 1/32″ thick?) paper has
copious notes that i took when disassembling, so i could put the old
girl back together quickly.

safety first!

the new posts after being cutoff using the dremel. when doing the cuts,
i measured the height and marked on the screw itself using a sharpie
marker. i went 1 thread higher than the measurement just to be safe. ‘ya
cant put back what ya cut!’
i then took the 400 grit wet n dry sand paper and burnished the top of
the cut screw head. it quickly took off the cutting marks, and also the
small bits of metal flashing from the cutting process. i then took the
paper and at an angle rounded the very top outer edge of the cut off
screw head. i was mentally picturing sharpening a pencil when i did it.
this took off any rough edges on the screw, and finished taking off any
metal from the threads. if you get crap stuck in your threads, try
cleaning the individual thread with a piece of sandpaper.

i then took the stock thumbwheels and started them on the posts, being
very careful to keep them parallel to the top of the guitar when
starting them. i didnt have any problems and they started and went down
perfectly.

i then adjusted the ABR-1 height to the old stock height (using the
measurements i wrote down at the beginning) i put on the strings and hit
an e chord

the guitar is much louder acoustically, and sounds clearer. it sounds a
bit ‘deeper’. this guitar used to be nothing special, but now its loud
and focused sounding. before it was a bit ’scooped mids’ and really
indistinct. notes didnt jump, or have any boldness to them. now the
guitar vibrates a lot more in my hands when you strum it. all good signs
of a positive tone improvment in my books.

i havent tried it through an amp yet. i have another guitar that is 3
numbers off from this one that i use for comparison, i should know more
from trying this guitar through an amp and with a band tonight.

i hope this was useful, it was the best $2 on tone improvement i have
ever spent!

ever had fresh cracked pepper over food? ever had the same dish, but
with pre-ground pepper from a jar? why is there such a taste difference?
one word: *oxidation. *

when copper is exposed to air, it tends to oxidise very rapidly.

production facilities typically strip and tin large amounts of wire and
leave it exposed to oxygen and moisture. the longer the copper is
exposed, the bigger the toehold oxidization has.

oxidised copper has a thin layer that doesnt conduct signal very well
compared to ‘pure’ copper. it is also an additonal barrier when
soldering that hinders a solid bond between wire and adjoining conductors.

that is why oxygen free copper is so important when you are conducting
signal. not only are there no impurities or trapped oxygen molecules in
the metal, the potential to form oxidization is reduced dramatically.

that is why each cable we make is built in such a way that the copper
conductor is exposed to air for less than a minute. it is stripped,
twisted, tinned and soldered to its connector in less than a few minutes.

remember kids: *fresh, clean copper = a happy signal path. *

When things are made cheaply, there are two losses at stake. one is the
treatment of the people involved in the chain of production, and the
satisfaction involved with the people who used the product:

*the designer* of the product had to cut corners, materials, design,
execution. all to keep costs down. they ended up putting out a product
that they were not proud of, or might even end up looking like they had
nothing in the design by the time it hits the production floor.
dissatisfaction, lack of ownership of the product. how does one maintain
passion, and thus, do their best work?

*the workers* have to work hard, possibly at jobs they hate. for little
or no money. dissatisfaction, lack of ownership. possibly for a
manufacturer that ignores responsibility to people and environment.

*the supplier* has to supply MORE and CHEAPLY in order to make a low
margin profitable.

*the salespeople* have to push the sale of MORE in order to make their
nut each month.

then there is the purchaser, the customer, the enduser, the ultimate
owner of the finished goods.

they might have a picture of what it is they want, or maybe they dont,
but would like to be excited about their purchase. at least thats what
the company that makes the ’stuff’ they buy owes them in the retail
portion of the relationship. when confronted with a choice, one usually
purchases the cheapest thing. unless you can educate, or the person has
an evolved sense of rationale. i would liken it to seeing in black and
white for most of your life, and then suddenly being able to see colors.

when you have the choice of something that delights you, inspires you,
makes you think, and gives back every day in its existence in your life.
that is something special. or just getting the bog standard cheapest
thing available.

when i experience something that give me that spark, i really do
treasure it, and i value it, and i will go out of my way to ensure that
it stays with me for a long time. when i had to earn something, and it
gives and gives, i can appreciate it.

keeping things out of landfills, and making sure that the production
process is as low impact as possible on the earth.. those are things
that can help save the planet, and make more people feel good about
their daily lives.

*Thinking about New hires*

*Objectives:* to find people that are smarter than us, dedicated,
innovative and hard working, with a decent sense of teamwork.

I think that finding people with technical skills is actually very easy.
Asking the right kind of questions and judging the kind of response is a
tried and true method. This has worked for technical companies for
decades and it still works now. I do think a big component of hiring
people that will make this and many other ventures successful is hiring
the right kind of people. In a startup situation you need to hire what
are called ‘animals’: people that are unwilling to let go of something
and to a degree are a bit obsessive about doing their work. As the team
expands and we ramp up to being a larger office and workforce, I
absolutely believe that finding people that mesh with one another and do
amazing work is key to our success. That includes the ‘animals’ and
second (and third!) wave of hires.

With that in mind, I have compiled a short list of attributes and sample
interview questions that we should keep in mind when interviewing people
and thinking about people that we know and want as part of our group.
I’d say a ratio of about 90% ‘yes’ is a good rule of thumb for these
attributes for someone we should consider a strong hire possibility.

*People that fit well with our culture*
/ Entrepreneurial/ – maybe has started their own company or startup. We
want people that can think on their feet and offer help, experience,
able to let us dodge bullets and jump tall buildings.
/ Musician or music industry background/ – parallel would be
entertainment ind. Having audio background or film editing/animation
would be great, even if it was a few years ago. Even someone that is a
prosumer or avid music or film person. The reason being is that when
someone has internalized both negative and positive experiences within
our field, I think that takes their interest in delivering a superior
product from ‘just good’ to ‘something I would absolutely use and
recommend to friends and family’ that would make every person they come
in contact with a potential client or customer or sales reference.
/Has a life or interests outside just computers./ Every person that I
have met in the industry that has a life outside computers and tech has
been a more interesting and well rounded person. That is to say a
healthier outlook on things, and perhaps a more balanced and pragmatic
approach to life and projects.
/Has done something of note/ (doesn’t matter what, just something that
they either cooked up themselves or participated in that ‘went
somewhere’) I’d be bold enough to say something that was successful,
rather than ‘just did it and failed’ because trying is good, succeeding
is better (and rarer to find)

/Prioritize/rationalize/schedule/
Finding people that can make their own schedule work within the bigger
theme of getting work done is going to be critical in the next few
months. Having people that can think on their feet and can triage or
sync their work will be a very good skill to have.

Cooking scenario: you are making a dinner for 10 people. Some are
tourists from overseas. How would you plan the dinner?
Followup question: you discover you have 1 hour before they arrive and
you cannot possibly finish cooking all the dishes in the meal. What
would you serve?
More: It’s 2am and you are heading out for a /very/ late dinner party.
you are asked to bring a bottle of wine, and you have none in your
pantry. what do you do?

See the big picture
-Do you recycle? Do your actions reflect your beliefs?
-Do you drive? What kind of car do you/would you drive? What do you like
about it? What do you not like about it?
-Keeps perspective about things they make, see work with, people they
interact with.
-The (handbook of English) states that distilling communication down to
its essence is powerful
-making things simple is very hard. Apple get it, Roger Waters gets it
-if something/someplace is fun guess who will turn into a salesperson
for your company?
Are they willing to keep it simple and powerful and fun?

Anticipate moves before we need them
-Have you ever played chess?

-Do you work on cars (repair/modify?)

-how do you find driving in traffic?

-Do you drive defensively?

-Do you write? (how do you deal with themes and plotlines?)

-if you write music how do you resolve a verse?

-Do you write from a formula, a story or a??

-You are driving on the freeway, and you see a car weaving in front of
you, what do you usually do?

-If something you use all the time is on sale, do you buy more than one
of them? Even if you don’t need them?

*-Ain’t afraid to do the sweeping up after the game is over*
I think that there always is a danger or hiring too many ‘rockstars’ and
not enough ‘roadies’.. if everyone is a rockstar, how is the concert
going to happen? Asking questions of people to find out if they aren’t
afraid to get their hands dirty is very important. Asking a programmer
if they revisit their code, or what people do with their downtime at
work or home might give good clues to whether or not they like to pitch
in. the value of pottering around and mending and fixing the odd things
(anything!) cannot be underestimated, as well as the person that
normally programs but has no problem picking up a paintbrush and
painting. I think that people that say “that’s not in my job
description” have no place in a small/enteprenurial team.

Things I look for in a person (and this needs refining to be useful in
an interview situation)
If they were walking through the office and saw a crumpled up piece of
paper in the hallway, would they pick it up? What if it was in their
office floor?
Its just that spark that says “a little nudge from me, and this can be
much better” and something that says ‘I’ve never done this.. cool’

Desire to do better the next time and learn from any lessons or mistakes
made the first time. Able and willing to solicit help from other people
when stuck. Open minded about the advice given!
Do you play games? Do your scores improve?
Have you ever read a book and realized that you already read it before.
Do you read it anyways?
Would they follow advice given if it the conversation was ended with
“this works really well.. trust me”

Can come up with more than one way to solve a problem and can figure out
why one might be better than the others.
You go to the store and buy a toaster. You plug it in and nothing
happens. The store was a long drive away, and they are now closed for
the evening. What would you do?

Measuring without a ruler test
Ratio/priority test

Windows machine test
It think we actually need to set them down in front of a (simple)
application, and tell the person to think up and write down all the
things they would do to test or work with, or improve the application.
Substitute a can of soda or pencil or other common object.

*More:*
Deep knowledge of things we:
Do know but need help on
Things we don’t know and need experience and help with
How do we verify their knowledge if we don’t know it ourselves

*Lastly:*
Its been my experience that people frequently put on a ‚Äògame face‚Äô  for
interviews. by that i mean professing knowledge, demonstrating
cluefulness and having the right-fu to do the job. i have hired people
that demonstrated workable knowledge of the field they were hired for,
but in actual practice, couldnt work their way out of the proverbial
bag. to get around this last gotcha, i would advocate the following
things: hire temps, or have an employment contract drawn up for a trial
period of employment. i have done this and i highly recommend doing it.

A great while ago i used to brew my own beer, fix my own car, etc.
etc..

I did it not just because being a poor student in college, I couldnt
afford to get the store bought or pro made stuff, but because i thought
that i could do a much better job of working on my own stuff myself.

During my quests as a fledgling brewmaster, I got to thinking about why
homebrewed beer could be such high quality and made for such little
money compared to the expensive, FOUL tasting mass produced stuff that
was out there.

After researching the ingredients in their beer, the way it was made,
how they used the millions of dollars in equipment they possesed, and
all the science and technology at their disposal, and still they
succeeded in cranking out a mediocre product that most people had no
clue as to
the quality.

I found out that it didnt cost a whole lot more to use the very best
ingredients to make beer, yet the big brew companies used middling -or
just plain cheap- shortcuts for their products. using filler materials
(”adjuncts”), flavor additives (cheaper and faster), inorganic chemical
stabilizers (increase shelf life).. and on and on..

(using another cooking analogy) I think it boils down to these things:

*passion:* the people that work for big companies rarely have a stake in
the products they make; more likely they are simply a cog in a gigantic
machine, and rarely have the opportunity to see the impact the quality
of their work has on their customers. I wanted to make the best beer i
possibly could. joe megabrew just wanted to make sure his health
insurance didnt go up next month. big difference in motivation.

*overhead:* I was one person making beer. the megabrew people have things
like budgets and allocations and hierarchy charts and shrinkage and
investors and razor thin margins and bean counters they have to kow tow
to. if i threw in an additional $5 to my mixture it didnt matter much. if
megabrew did the same thing with their products it would put 20,000
people out of work because of profit losses due to the stock plummeting or
something.

*keeping it real:* when a big company has problems with their products,
they can rationalise them as “acceptable losses” or write them off, or
simply call it the cost of doing business. i’m sure a few of you
remember the scene from ‘fight club’ where they go over the economics of
issuing a recall of a product? A + B = C. if my product (beer) sucked, I
would have heard about it right away from people right in front of me.
would I listen? yes. if I have a whole department dedicated to customer
service and i (as the product designer) am walled away from the people
actually using my products? hmmmm.

These were some valuable lessons that I learned long ago, and I havent
forgotten them for a minute. maybe this might strike a chord with you?

when playing the guitar, be aware of how your body feels after playing
it for 15 minutes or so. just stop playing, loosen all your muscles in
your upper body. do any feel stiff? anything feel numb? what about
pressure points, particularly on your wrist or forearms from playing
position, parts or angles of the guitar? when you’ve got something
‘right’ for you, it almost feels like a part of your body when you first
pick it up. if you havent been playing for very long, you will
eventually know what to look for, but for now, here are a few more
helpful hints.

look at the fretboard from the nut looking down towards the pickups,
look on either side (see image)

and look for any warping or uneven-ness.

(unplugged) play the guitar all over the fretboard, check bends and
chords and make sure nothing funky comes out. some buzzing or mild
rattling is OK, notes choking off or clanking, IS NOT.

other things to look for: cracks, warping, fit and finish:
look at the edges of the frets, and the condition of the frets. dull,
rough edges, uneven levels or lengths all mean potentially expensive
problems with the guitar either now or in the future.

look at the base of the neck where it meets the body of the guitar,
check for cracking splitting, peeling paint. this can be an indicator of
breakage of the wood or joint underneath the surface. this is not a huge
problem, but does cost money to fix.

next, play the guitar as you normally do. if you have a setlist of
songs, and they are in a particular tuning, tune the guitar to that, and
play through a few riffs, making sure the guitars sound is an
improvement of what you remember.
tuning the guitar to the style of music you play is very important as
string tension in ‘E’ is very different from drop tuning or blues open
slide tuning. it can make the difference between a grail and a dog. i
own certain guitars that sound amazing in standard tuning, but anything
else and they bog down, fret out, and sound horrible. other guitars
sounded bad until i drop tuned them, then as if something woke up within
the instrument, viola! a whole new guitar came out of the piece of
firewood i was playing 10 minutes earlier.

lastly, have a buddy (or bandmate) come along with you, and watch the
instrument being played and listen with your ears, not just your eyes,
to how the guitar sounds being played by someone whos playing you
‘know’.. most music store employees are pretty dang good playing a few
great riffs, and they play them all day long on every guitar in the
store. they probably get pretty good at them, too! so dont get
blindsided by a shredder on that potential axe. ask your buddy what he
thought of the guitar, and see if his/her impressions match your own.

hope this guide helps you on your next purchase!

-solid.